File a claim 24 hours a day, 7 days a week

Insurance claims are never easy but the process should be. As your broker, we work for you not the insurance company. We can guide you through the claims process for a quick and fair settlement.

To make a claim start by going directly to your insurance provider at the contact information below. They are available 24/7 to help you.

You’re always there for us, we’ll be there for you.

Call Medallion

(9am - 5pm weekdays)

Emergency Claims & After Hours Contacts

Contact your policy holder any time after hours. They are available 24/7.


For policy holders of Aviva or Aviva affiliated companies including Traders General, PrimeGuard and Scottish & York

Phone 1-866-692-8482

Wawanesa Mutual Insurance

For policy holders of Wawanesa Mutual Insurance

Phone 1-800-268-7300

Echelon Insurance

For policy holders of Echelon Insurance

Phone 1-800-931-0570

Intact Insurance

For policy holders of Intact insurance

Phone 1-866-464-2424

Jevco Insurance

For policy holders of Jevco Insurance

Phone 1-866-864-3332

Not a first responder?

McFarlan Rowlands can help.